Customer Feedback 2012

Here are a selection of quotes from our customers

• "Five Lamps has given me the confdence and ability to start my own business, without their help it would never have happened. The staff at Five Lamps are amazing and very friendly. A big thank you to Miles and Carol, but a special thank you to Deborah" - Keith Charlton, Enterprise Customer
• "I would like to take this opportunity to commend Michael Sunderland on his support throughout my Decent Home Loan Application. His advice and expertise, his ability to ease my anxieties concerning the application process, was in my view, beyond the call of duty. He is an asset to the company" - Miss D. Roberts, Financial Inclusion Customer
• "Five Lamps have been invaluable to us, their advice helped us to pursue our business idea. We would highly recommend their services. Any one with a business idea should certainly talk to them, its free practical advice. This is our first business venture, we would never have taken it further if it was not for Five Lamps, and we will certainly never look back – Thanks guys" - Mandy, Enterprise Customer
• "It’s great to know that all of our monthly payment is now being used to clear our debts and we will now pay them off much more quickly, thank you Five Lamps" - Amanda, Financial Inclusion Customer
• “Lots of positive changes have happened in my life since being referred to Five Lamps. I am really thankful for the help and support I have received with various aspects of my life, not just in my search for work and believe I would not have been so successful, so soon, in gaining employment if it had not been for Five Lamps’ help” - Mandy, Employability Customer
• "It has been an awful and worrying experience but with the help from Five Lamps my finances are a lot easier to manage" - Linda, Financial Inclusion Customer
• "If it wasn’t for Five Lamps I wouldn’t be where I am today, I would probably still be on the dole. Five Lamps are really interested in helping people achieve their ambitions” - Jonn, Enterprise Customer
• "I can’t thank Five Lamps and John enough for the help and support they have given me. I really enjoyed the Capacity Builders course – it was great to talk about my problems with other people who are going through the same thing. I am trying to save with the Credit Union so I don’t fall back into debt” - Allison, Financial Inclusion Customer
• "Without the support of Five Lamp and in particular Mark Thompson, Jane Simpson and Karen O’Hara, I would still be stuck in the doldrums that unemployment can create. I was given the opportunity to keep my skills and my contacts, as well as my mind, active and current. That is without doubt the main factor in my being successful in my job search” - Chris, Employability Customer
• "I can’t thank Five Lamps enough for their support. We can now concentrate on Eryn’s continuing improvement, without having the worry of paying for heating repairs or outstanding fuel bills hanging over us” - Mark, Financial Inclusion Customer
• "I feel I have a great relationship with Five Lamps. I feel comfortable to contact them with any problem. I have been helped greatly by Steven over the past year. When I first met him I was living off £7 a week and had no gas or electric and he sorted it promptly. I was also provided with vouchers so I could get some food, which was a great help" - Leanne, Financial Inclusion Customer
• "Five Lamps is a great organisation that helped me buy a new freezer without the high interest occurred that majority of doorstep lenders do charge. I would definitely use them again if I needed to" - Joanne, Financial Inclusion Customer
• "As members of the Stockton Recovery Group we feel the problems we face in our recoveries and community can be shared openly and honestly with those going through similar issues and problems. In doing this we find the answers and solutions to our individual problems and most of all belief in ourselves that we can do it and continue to do so thanks to Five Lamps" - Five Lamps' Recovery Group Member