Whatever your views are, we welcome them

Comments, Compliments and Suggestions

•    Have you found a service provided by the Five Lamps really useful?

•    Has a Five Lamps member of staff been really helpful?

•   Do you have an idea that will help us to work better?

Let us know! We are keen to hear your views on the Five Lamps Organisation; you can give these by completing the Online Comments Form or by contacting us directly.

For more information you can download our Procedure on Comments, Compliments and Suggestions.

Complaints

The Five Lamps aims to provide it’s customers with a high standard of service. If we fail to do this we want to know about it.  This will enable us to not only to resolve the specific problem, but prevent it from happening again.

You can make a complaint using the Online Complaints Form or by contacting the Five Lamps Organisation directly.

For more information on how to make a complaint, you can download our Complaints Procedure.

Feedback

Have you recently been seen by the Five Lamps?

Please take some time to complete our Online Feedback Questionnaire to help us improve our service to you.