Five Lamps Organisation Announces Strategic Change to Community Lending
Date: May 2026
We Are Changing
The Five Lamps Organisation, authorised and regulated by the Financial Conduct Authority (FCA No. 656112), has supported over 25,000 individuals and families in the past five years, providing more than £15 million in affordable personal loans.
A New Direction
Five Lamps will transition from offering large-scale lending across the UK to becoming a smaller, community-focused lender. This reflects a return to its core mission of delivering meaningful social, financial, and economic impact while providing a more personalised service experience.
What Happens Next?
To prepare for the launch of its new community lending products & services, Five Lamps has informed the Financial Conduct Authority that it has temporarily paused all new lending & credit granting facilities. Future updates & announcements will be made on the website www.fivelamps.org.uk.
Support for Existing Customers
Our team are available for existing customers who have a loan (regulated product) with us. If you have any queries or are struggling to make payments, please contact us:
Telephone: 0300 111 0556 Email: info@fivelamps.org.uk
Complaints
We take all complaints seriously. If you are unhappy about a regulated product or service you have received, please contact us:
complaints@fivelamps.org.uk complaints@conduit.org.ukLooking Ahead
Five Lamps looks forward to relaunching its products and services, continuing its mission to make a positive difference in people’s lives at a community level.
The Five Lamps Organisation is a charity registered with the Charity Commission (No. 702314) and in England & Wales (Company No. 02441319), with its registered office at Eldon Street, Thornaby, Teesside, TS17 7DJ. It is authorised and regulated by the Financial Conduct Authority (FRN 656112) and registered with the ICO (Z5203385).
Five Lamps Trading Ltd (Company No. 08029251) is authorised and regulated by the Financial Conduct Authority (FRN 791848) and registered with the ICO (ZA164810). In October 2025, FLT applied to withdraw all of its FCA permissions.