Home Care

Providing you with excellent care in the comfort of your own home

Services we provide:
☑ Personal Care including bathing, showering and washing
☑ Dressing/undressing
☑ Making and changing beds
☑ Preparing and serving meals
☑ 15 mins "pop ins" / Medication Administration
☑ Cleaning/ Ironing/ Shopping
☑ Social calls to reduce social isolation
☑ Weekly lunch club

We also offer private care across Stockton South

This can be provided during the hours of 7am – 11pm Monday to Sunday. Our service is flexible and length of times can vary from a pop in call of ¼ hour to check you are alright, ½ hour, hourly or multiple hours visits during the day or evening. Our aim is to listen to you and take into account everything that is important to you whilst focusing on your independence, rights to choice, dignity and respect

The service is available 365 days a year and inclusive of an on-call service outside of normal working hours.

We provide friendly, experienced and fully insured Care Assistants who have all had a Disclosure & Barring Service check and references obtained. All our staff receive mandatory training as required by the Care Quality Commission (CQC).

For more information and prices, please contact us.

Our Office Base is:

South Thornaby Community Centre Havilland Road Thornaby Stockton On Tees TS17 9JG
Telephone number- 01642 753517 Email address- homecare@fivelamps.org.uk

Complaints procedure
Five Lamps considers a complaint to be any expression (whether oral or written) of dissatisfaction and whether justified or not from or on behalf of a service user about Five Lamps Home Care, or failure to provide a service. If you are unhappy with the service and would like to make a complaint please contact Five Lamps, Registered Manager, Cheron Moore on; 01642 753517.

For more information on Five Lamps Home Care, please contact; 01642 753517, homecare@fivelamps.org.uk

To download our full statement of purpose, please click here.