Carolynne is a resident of Stockton who was first came to Five Lamps in April 2012 as she required help and advice with money and debt management
She also wanted to work on her confidence and self esteem to improve her chances of finding employment.
Natalie South, Five Lamps Family Coach signed Carolynne up to the FamilyWise project, and worked with her to identify the next steps in removing the barriers that had prevented her from gaining employment.
Carolynne was referred to Miles Keith and John McCoy at Five Lamps for specialist financial advice and support with dealing with bailiffs and court orders, whilst Natalie concentrated on helping Carolynne deal with the barriers of day to day life and preparing her for training and eventually work.
A lot of intensive work and support was given to Carolynne in maintaining payments that had been arranged in order for her not to have the bailiffs at the door and with such help Carolynne’s health and confidence grew as she attended jobsearch sessions at Five Lamps and started being pro active in her search for work.
Carolynne also had concerns of being at risk of losing her tenancy and with the intervention of the FamilyWise team taking an advocacy role and speaking directly with her landlord, her tenancy was secured preventing her from eviction.
Natalie has also supported Carolynne with referrals to Horizons and Stockton Citizens Advuce Bureau who are currently looking at the possibility of a debt relief order and bankruptcy which will clear her outstanding debts enabling her to keep payments upto date with her current housing and utility bills with a budgeting plan.
Carolynne has now started working part time with Direct Health UK Ltd
Natalie says
“Carolynne has made such an achievement and gained her confidence back. I am so pleased she is working in a job which she loves and where she feels she has a purpose helping others”
FamilyWise is funded from the European Social Fund Support for Families with Multiple Problems contract.