Emma South, 27 and Ryan Bligh, 25 from Middlesbrough approached Five Lamps to apply for a small personal loan to help them purchase household goods as they were moving into a new property
Helen Manners, Five Lamps Loan Officer assessed their application and established that they needed a fridge freezer, a single bed and a double bed.
Helen was aware of the support available from The Saint Vincent de Paul Society (SVP) and identified that they may be able to help source some of these items from their household donations. Helen rang and spoke to SVP to see what they had available.
SVP rang Helen back to inform her that they had a single bed and mattress available for delivery later that day. Helen contacted Emma and arranged for the bed to be delivered that afternoon.
Five Lamps were also able to offer Emma and Ryan a small affordable personal loan towards the purchase of other essential items they needed for their new home.
Emma said
“Because of the help received from Five Lamps and SVP I was able to buy essential household items we needed and my step daughter now has a proper bed to sleep in. We are very happy with the prompt service we got from both Five Lamps and SVP”
Helen said
“Five Lamps works hard to ensure we provide the best outcomes for our customers. In Emma and Ryan’s case it was great to be able to refer them to SVP so they could get some of the key items they needed as a donation”
SVP is an international Christian voluntary organisation dedicated to tackling poverty and disadvantage by providing practical assistance to those in need. For more information visit http://www.svp.org.uk/
Five Lamps provides affordable credit to financially excluded individuals and last year provided loans to over 12,000 customers, enabling them to move away from high interest credit.